Get the most out of your upgrade (2025)

I have nailed the long-haul-economy flight formula.

I have a top-tier neckpillow. I love to sip a pre-flight glass of wine and pop a Benadryl tohelp me (hopefully) drift off to sleep. My silk sleep mask is my bestfriend. I know I can get through it.

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But after an upgrade and the taste of luxury on arecent flight, I got to thinking: how does one maximize the pleasures of one of travel’s biggest flexes when it happens to you for the first time?Trust me, it goes beyond a glass of Champagne and a seat that lies completely flat.

Whether you’ve saved yourpoints to get to this moment or had a fortunate last-minute stroke of luck, here’severything you need to know to ensure you’re really milking your whole business-class experience to the max.

1. Rethink what goes inside your personalitem

If there’s enough time, you may want to go through your tote or backpack or what have you, and make some swaps with what’s in your checked suitcase. While there’s no way of knowing exactly which amenities the airline will provide, the crew up front may provide toothbrushes,slippers and sleep masks, among other products. If your seat reclines into afull-on bed, you may want to bring pajamas.

You can expect a good night’s sleep up in the air. Revel in it.

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2. Show up early

Depending on the airline and class, an upgrade may include lounge access– as did my recentbusiness-class upgrade on Cathay Pacific Airways. Whenever I’m blessedto enter an airport lounge, I find myself rethinking my credit cardchoices. With lounge access, you can fill up on complimentary food anddrinks before your flight – perhaps a glass of wine or hot tea to jumpstart thebedtime routine.

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Heading back to the USA from Bangkok, I grabbed a crisp glass of Coke and a buttery cookie in the Cathay lounge. During my Hong Kong stopover, I fixed myself a cappuccino at the Pier Lounge and just relaxed, totallyunbothered. Savor the lounge life.

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3. Board early and in style

When I fly economy, I prefer to wait until the last possible minuteto board – for why would I want to spend extra time crammed in like asardine? Flying in business class was a totally different story. As soon as boarding began,I headed toward the separate,much shorter business-class queue tobe escorted to my place. Once seated, I was handed a hot towel, a welcome drink(like Champagne, juice or Cathay’s popular kiwi-coconut drink) and anelegant business-class-only menu. Sit back and enjoy the specialattention.

4. Don’t stress about the window seat

Upgrade seats tend to be aisle seats – and that honestly doesn’t matter one lick. Everyone has theirown private cubicle where they can spread out, meaning there’s no marginal space advantage to scoring the window, as in economy. And if it’s an overnight flight,it especially doesn’t matter. What’s the point of a window seat if the view ispure darkness?

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5. Take inventory of your perks

After boarding early (see above), use the time to give yourself a little tour of yourspace. Poke around: what’s in that side compartment? Cathay Pacific provided atoiletry bag with a toothbrush, toothpaste, mouthwash, body balm and a sleepmask. There were slippers and a cozy comforter waiting for me on the footrestand a pillow on my seat. Check out the entertainment options, too. You may beeligible for complimentary wi-fi.

6. Get to know the flight attendants

Folks in the airline industry are some of the kindest, mosthardworking and most patient people you’ll ever meet – no matter what tier of boarding pass you hold. It sounds obvious, but let me assure you: you will receive more attentionin business class compared to economy. When you’re paying for that elite seat,your needs – and, more importantly, wants – are there to be met.

Learn your flight attendants’ names and tell them thankyou. If their service was particularly exemplary, send a note to the airlineand let them know. It goes a long way.

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7. Be prepared to feast

What is the deal with airline food? I’ve had some seriously suspicious meals at 30,000ft (9100m). But once you get that upgrade notification, you can forget everything you’ve heard (or tasted) before – for you’ll likely have a separate, more elevated menuthan what the folks in the back of the plane get. For dinner, I was craving something lightthat wouldn’t keep me awake, so I ordered lentil soup, which came with a saladand bread. For breakfast, I went for the açai yogurt bowl, warm pastries andfresh fruit.

8. Work in a decent snooze

Here’s why you can trust me when I say I slept a glorious sevenhours on my 16-hour flight to Hong Kong: I almost never fall asleep inany moving vehicle, something I’ve talked about my whole life. That’s because I’mhardly ever fully horizontal and snug as a bug when in motion. Yet, on this flight, my lie-flat seat (plus a little melatonin) pretty much guaranteed I would rest easy.

For optimal results,try to replicate your at-home sleep routine. I like to limit my screentime and read for a while before drifting off.

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9. Have a drink or two...or not

This can be a contentious topic among the frequent-flyer community,and I don’t have a definitive answer, other than this: do whatever works foryou. If you’d like a drink to help you fall asleep, steady your nerves or celebrate the experience, that is perfectly fine. Just be warned that drinking at higher altitudesincreases your heart rate and lowers your oxygen levels, so if you have anypre-existing health conditions that may put you at risk, perhaps opt for a cup of hot tea instead.

Ann Douglas flew business class on the invitation ofCathay Pacific. Lonely Planet does not accept freebies in exchange for positivecoverage.

Get the most out of your upgrade (2025)

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